Terms and Conditions

Last Updated: September 28, 2026

1. Acceptance of Terms

By accessing and using Second Opinion Hub ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Second Opinion Hub provides a platform that connects patients with qualified medical specialists for second opinion consultations. Our service facilitates the review of medical records, diagnoses, and treatment plans by licensed healthcare professionals.

3. User Responsibilities

As a user of our service, you agree to:

  • Provide accurate and complete information about your medical history
  • Upload only authentic medical records and documents
  • Use the service in compliance with all applicable laws and regulations
  • Maintain the confidentiality of your account credentials
  • Not use the service for any illegal or unauthorized purpose

4. Medical Disclaimer

Important: The second opinions provided through our platform are for informational purposes only and do not constitute a medical diagnosis or treatment recommendation. Our service is not a substitute for in-person medical consultation, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

We do not provide emergency medical services. If you are experiencing a medical emergency, please contact your local emergency services immediately.

5. Payment Terms

5.1 Service Fees

All fees for our services are clearly displayed before you complete your booking. Payment must be made in full at the time of service booking.

5.2 Refund Policy

After a case has been submitted for specialist review, refunds cannot be issued as medical resources and professional time are immediately allocated to the service.

Refund requests made prior to specialist assignment may be considered at the sole discretion of the company and may be subject to administrative deductions.

Please review all information carefully before booking the service.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Second Opinion Hub or its content suppliers and is protected by copyright and other intellectual property laws.

7. User Content

You retain ownership of any medical records, documents, or information you upload to our platform. By uploading content, you grant us a license to use, store, and share this information with medical specialists for the purpose of providing second opinion services.

8. Limitation of Liability

To the fullest extent permitted by law, Second Opinion Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Indemnification

You agree to indemnify and hold harmless Second Opinion Hub, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the service or violation of these terms.

10. Termination

We reserve the right to terminate or suspend your account and access to our services immediately, without prior notice, for any breach of these Terms and Conditions or for any other reason we deem necessary.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the competent courts in India.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

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